Responsible Gaming
Our Commitment to Safe Gaming
At Parimatch, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in gaming activities on Parimatch.
We take age verification seriously and employ strict measures to ensure that only eligible individuals access our platform. By registering, you confirm that you meet the legal age requirement in India and your local jurisdiction.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Concealing the amount of time or money spent gambling from family and friends
- Neglecting Responsibilities: Prioritizing gambling over work, school, or family obligations
- Increasing Bets: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
- Borrowing Money: Taking loans or using credit to fund gambling activities
- Physical or Emotional Symptoms: Experiencing anxiety, depression, or irritability related to gambling
- Lying About Gambling: Being dishonest with loved ones about gambling habits
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Restrict the maximum amount you are willing to lose during a specified period
- Session Time Limits: Set automatic time-outs to limit your gaming sessions
- Reality Checks: Receive periodic reminders about your playing time and expenditure
- Self-Exclusion: Voluntarily exclude yourself from your account for a specified period if you need a break
- Account Pause: Temporarily suspend your account to prevent access
We encourage you to utilize these tools proactively to maintain a healthy gaming experience.
Support Organizations in India & Internationally
If you or someone you know is struggling with problem gambling, help is available. Please reach out to the following organizations:
India & South Asia
- AASRA (Association for Social and Personal Development): Crisis intervention and mental health support
Phone: +91 22 2772 3333 | Website: www.aasra.info - iCall – Indian Cyber Psychology Foundation: Mental health and crisis support
Phone: +91 9152 987 5556 | Website: www.icallhelpline.org
International Support Services
- GamCare (United Kingdom): Free, confidential help and support for problem gamblers
Website: www.gamcare.org.uk - GamStop (United Kingdom): National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia): Free counseling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada): Evidence-based prevention and treatment information
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States): Help line and resources for problem gambling
Website: www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support for problem gambling
Website: www.bzga.de
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Gambling addiction is treatable, and support is available 24/7 through the organizations listed above.
Remember: You are not alone. Millions of people struggle with problem gambling, and recovery is possible with the right support and resources.
Contact Us
If you have questions about responsible gaming or need assistance with account controls on Parimatch, our customer support team is here to help. Please contact us through our official support channels.